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Translate that loyal user
base into more revenue
for your Retail business

User-friendly dashboards with excellent targeting/re-targeting capabilities & round the clock customer support.

Shahin Riaz

Lead eCommerce Product Owner, eXtra

Grow your Omnichannel Retail business with us

Focus on user retention to accomplish loyalty-led growth

Design multi-channel retention campaigns to have your brand loyalists power up loyalty-led growth for your business. A retention focused strategy could not only help you save precious dollars from your acquisition efforts but could also help you turn your users into brand loyalists at 4x the usual rate.

Use sentiment and behavior to develop long-term relationships

Long-term loyalty requires a deep understanding of what makes your customers tick. By connecting sentiment with transactional data, marketing, operations, and store teams can develop lasting relationships ultimately lengthening the lifetime value of your customers.

Run referral programs to power-up user acquisition and optimize ad spends

Craft various acquisition-led and retention-led referral programs to organically grow your user base and derive more revenues from your existing users. Use tailor-made notifications and curated recommendations to plug your brand deeper in your customer conversations.

Deliver on customer reviews to make them your brand advocates

Your customers’ interactions with your platform can help you gauge their perception towards your brand. Use customer review and NPS, along with these insights to resolve your unfulfilled promises and turn your happy customers into your brand advocates.

Use in-store and online personalization to fight churn

Use engagement campaigns to fight churn, be it in the form of drop-offs from your online user journeys or customers returning empty-handed from your physical stores. Storefront sales promos, coupon codes, past purchases, personalization, etc., can be brought together to bring back customers on the verge of churning, giving a leg up to both your offline and online sales.

Make the most of the features available on the WebEngage marketing automation platform

Multi-channel Engagement

Understand engagement trends across different categories, times of day and channels like push, email, WhatsApp, Facebook, web, SMS and more!

Product Analytics

Analyze user behaviour and get product usage insights in the form of events, segments, funnels, cohorts, uninstalls and real-time stats.

Campaign Analytics

Test and automatically track your campaign’s performance for deliveries, failures, opens, impressions, clicks, revenue and so on in real-time.

Journey Designer

Use a highly intuitive drag & drop interface to map user workflows to lifecycle campaigns.

Campaign Localization

Adapt your message’s content and delivery as per your user’s timezone, language, currency & preferences.

Customer Retention

Track the complete customer journey and encourage customers to return to your app via timely and personalized communication

See how we partner with our customers to build the future of user engagement and retention

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Learn how UAE’s fastest growing E-commerce store uses Journeys to recover 14.77% of its abandoned carts

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Learn how Zivame, an online lingerie retailer, uses personalization to increase conversion by 20%

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Learn how Goto, an emerging online shopping store, scales online communication for 10x conversions

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E-commerce marketers across the world love WebEngage!

"Extremely user friendly. Could greatly help catapult business numbers if you're a power user."

"Great team to work with, I haven't seen such good implementation and post-implementation support ever!"

"Our worn out hunt for THE email automation tool we wanted, ended with WebEngage."

Why E-commerce businesses choose WebEngage

Quick and Easy Integration

Refer to our highly effective integration playbook to complete your integration and set up WebEngage within no time.

Seamless Onboarding

Work with our team of onboarding specialists at every stage of onboarding until you go live with your first campaign on WebEngage.

Superior Customer Success

Leverage our experienced customer success team to brainstorm highly effective marketing solutions relevant to your business needs.

Dedicated Support & Services

Have a query or need more information about our product or services? Our support team is available 24*7 to help you resolve your queries instantly.

Build your E-commerce business with us

After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth.

Ankur Gattani

Chief Growth Officer

ankur-gattani-testimonial

The E-commerce Master Pack

A 5-in-1 collection to help you scale up your E-commerce user engagement and retention!

800+

Customers Globally

350 Million

Users Engaged Monthly

110 Billion

Events Tracked Monthly

45 Billion

Messages Sent Monthly

1+ Million

Cross-Channel Campaigns

400+ Million

Monthly Active Users Engaged

Take the next step. Build more meaningful relationships with your buyers & sellers

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“I like many things about WebEngage, but what stands out is their agility and being customer centric.”

Nitin Sethi,

SVP, CDO – Consumer Businesses

800+ Global brands trust WebEngage

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What to expect from the demo call?

Talk to the Partner Team

Supercharge Your Startup's Growth

Book a free consultation

Supercharge Your Startup's Growth

The Program helped us scale our business faster and bring down acquisition costs with time.

ankit-agarwal-testimonial

Ankit Agarwal

Founder, PHOOL

Become a Partner

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