WebEngage is an excellent product for customer engagement
Atul Chaudhary
Product Manager, Moglix
Grow your B2B E-commerce business with us
Convert more trials into paying customers and generate more revenue per customer
Create targeted campaigns for your mailing list based on parameters such as previous engagement, geography, purchase history, etc. Identify the right audience for your specific offerings thereby increasing your chances of upselling & cross-selling.
Track all events to create engaging experiences on all devices (to meet your customers’ high standards)
Create engaging, mobile-optimized experiences to empower your customers to place orders on any device, at any time. Increase sales with B2C-tested merchandising, content management, and promotional capabilities that differentiate your brand and make your offerings stand out.
Get a 360-degree user view across all channels and touchpoints
Bridge the online and in-store gap by combining data from all sources & channels (website, social media, ad-campaigns) to enrich user profiles and drive seamless customer experiences. This will give you a robust view to understand what appeals to your users, how they interact with your brand, or why they may not be ready to buy from you yet.
Build efficient self-service flows to enable faster reordering and checkouts for your customers
Help your customers with faster reordering and checkout processes, by keeping tabs on their accounts and order history. This will help you serve customers at scale, bringing customer service response times down by 25%, higher customer lifetime value and increased customer satisfaction index.
Spur loyalty and purchase frequency by engaging with your customers, even after their purchase
A big part of providing exceptional customer experience is by engaging with your buyers after they’ve made the purchase. With WebEngage, keep your customers engaged before as well as after their purchase, in turn, increasing your cross-selling opportunities and earning repeat customers.
Manage customer health and reach out to inactive users to reduce churn
Stay on top of accounts that are at risk of churning. Relevant and personalized offerings go a long way in preventing users from churning as well as re-activating the already churned users.
Make the most of the features available on the WebEngage marketing automation platform
Multi-channel Engagement
Product Analytics
Campaign Analytics
Journey Designer
Campaign Localization
Customer Retention
See how we partner with our customers to build the future of user engagement and retention
Learn how UAE’s fastest growing E-commerce store uses Journeys to recover 14.77% of its abandoned carts
Learn how Zivame, an online lingerie retailer, uses personalization to increase conversion by 20%
Learn how Goto, an emerging online shopping store, scales online communication for 10x conversions
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E-commerce marketers across the world love WebEngage!
"Extremely user friendly. Could greatly help catapult business numbers if you're a power user."
"Great team to work with, I haven't seen such good implementation and post-implementation support ever!"
"Our worn out hunt for THE email automation tool we wanted, ended with WebEngage."
Why E-commerce businesses choose WebEngage
Quick and Easy Integration
Seamless Onboarding
Superior Customer Success
Dedicated Support & Services
Build your E-commerce business with us
After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth.
Ankur Gattani
Chief Growth Officer
The E-commerce Master Pack
A 5-in-1 collection to help you scale up your E-commerce user engagement and retention!
