We have released a new feature today that enables you to mask values of attributes on the WebEngage dashboard. Eg. If you would like to keep the email address of your customers confidential for email marketing campaings such that your team members who don’t have the necessary permissions are not able to view the customers’ email addresses, you can now do so.
You can mark any system attribute, or any custom attribute of a user profile or an event as PII (personally identifiable field). Just head over to the Data Management section to get started. As you can see below, you can easily mark any attribute as PII to mask the value of the attribute on the dashboard and in the CSV files you download from WebEngage. In order to unmask the information such that all your team members can view the information, you can mark the item as Not PII.
Once you mark the item as PII, the value of the attribute will be masked on the WebEngage dashboard (and also in the CSV files you download) for all your team members who don’t have access to the View PII functionality. You can set these permissions in the Account Admins section in WebEngage. By default, all your team members have access to the View PII functionality.