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- B2B – Order fulfilment-led Engagement
Align your procurement,
delivery & B2B customer
service
WebEngage is an excellent product for customer engagement
Atul Chaudhary
Product Manager, Moglix
Grow your B2B E-commerce business with us
Migrate customers to an online purchasing environment
Migrate your distributors, wholesalers and retailers from an offline buying experience to online, to improve efficiency. Orders processed digitally will be less time consuming due to zero frictions, thereby reducing the time-to-market for your customers.
Send invoices and timely reminders to reduce administrative overheads
Seamlessly automate your invoices and set up drip email campaigns to send payment reminders to your B2B buyers. This will ensure the elimination of any missed follow-ups or payments, freeing the bandwidth of your account managers to focus on the more important tasks on hand.
Relay inventory updates across channels
By centralizing your orders and inventory data, you’ll be able to more readily control your inventory updates across the globe. From when an order first comes in, through picking, packing and shipping, you’ll easily be able to track those orders and share alerts with your customers.
Trigger notifications to automate customer onboarding and reduce customer support overheads
Create self-service workflows to enable your sales reps with faster onboarding of sellers. Aside from reduced frictions and zero-touch onboarding, automated onboarding workflows will ensure your sellers are up and running with their catalogs in no time.
Centrally manage your stock alerts to keep sales volume and speed on track
Set reorder points that help you automatically fill orders when you get to a certain level of stock, ensuring you never fall behind the volume of orders you have to process. Centrally manage these alerts to your fulfillment centres and fasten response time by over 10%.
Make the most of the features available on the WebEngage marketing automation platform
Multi-channel Engagement
Product Analytics
Campaign Analytics
Journey Designer
Campaign Localization
Customer Retention
See how we partner with our customers to build the future of user engagement and retention
Learn how UAE’s fastest growing E-commerce store uses Journeys to recover 14.77% of its abandoned carts
Learn how Zivame, an online lingerie retailer, uses personalization to increase conversion by 20%
Learn how Goto, an emerging online shopping store, scales online communication for 10x conversions
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E-commerce marketers across the world love WebEngage!
"Extremely user friendly. Could greatly help catapult business numbers if you're a power user."
"Great team to work with, I haven't seen such good implementation and post-implementation support ever!"
"Our worn out hunt for THE email automation tool we wanted, ended with WebEngage."
Why E-commerce businesses choose WebEngage
Quick and Easy Integration
Seamless Onboarding
Superior Customer Success
Dedicated Support & Services
Build your E-commerce business with us
After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth.
Ankur Gattani
Chief Growth Officer