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Automate status updates
to ensure a running
inventory

Grow your Online Marketplace business with us

Trigger real-time alerts for your new arrivals

Notify interested shoppers with interactive and personalized notifications the moment new arrivals hit your inventory, in real-time.

Enable dynamic discounting to maximize profits on goods

Get automatically notified of dwindling or surplus products, based on their demand patterns. Low-stock for particular products can indicate a good time to raise prices (for making extra revenues) while surplus inventory could mean a great time to run promotional discounts (spurring re-orders).

  • Order placed
  • Product shipped
  • Product delivered

Automate order confirmation to fulfilment centres

Get your product status updates back to your inventory and fulfillment centers in real-time, from the moment a product is purchased to it being finally delivered to your users.

Send timely status updates messages

Trigger notifications to your customers and keep them engaged with your platform at every checkpoint of the product journey, as soon as the order is placed.

Send instant alerts for listings that go out of stock

You can have real-time updates of inventory levels, whenever the product count goes below pre-defined thresholds.

Automate back in stock alerts to prevent lost sales

Stop losing your customers to zero inventory by enabling back-in-stock alerts for your products. Having your users receive alerts every time you add your stocks back will help maximize sales and inspire engagement.

Make the most of the features available on the WebEngage marketing automation platform

Multi-channel Engagement

Understand engagement trends across different categories, times of day and channels like push, email, WhatsApp, Facebook, web, SMS and more!

Product Analytics

Analyze user behaviour and get product usage insights in the form of events, segments, funnels, cohorts, uninstalls and real-time stats.

Campaign Analytics

Test and automatically track your campaign's performance for deliveries, failures, opens, impressions, clicks, revenue and so on in real-time.

Journey Designer

Use a highly intuitive drag & drop interface to map user workflows to lifecycle campaigns.

Campaign Localization

Adapt your message’s content and delivery as per your user’s timezone, language, currency & preferences.

Customer Retention

Track the complete customer journey and encourage customers to return to your app via timely and personalized communication

See how we partner with our customers to build the future of user engagement and retention

Impact Story 7 Min Read

Learn how UAE’s fastest growing E-commerce store uses Journeys to recover 14.77% of its abandoned carts

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Learn how Zivame, an online lingerie retailer, uses personalization to increase conversion by 20%

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Learn how Goto, an emerging online shopping store, scales online communication for 10x conversions

E-commerce Marketing Automation Guide 2020 For Exponential Growth
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E-commerce Marketing Automation Guide 2020 For Exponential Growth

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Riveting growth stories from our EngageCast channel

Some bold & some outright crazy narratives, from the practitioners themselves!

Listen Here

E-commerce marketers across the world love WebEngage!

"Extremely user friendly. Could greatly help catapult business numbers if you're a power user."

"Great team to work with, I haven't seen such good implementation and post-implementation support ever!"

"Our worn out hunt for THE email automation tool we wanted, ended with WebEngage."

Why E-commerce businesses choose WebEngage

Quick and Easy Integration

Refer to our highly effective integration playbook to complete your integration and set up WebEngage within no time.

Seamless Onboarding

Work with our team of onboarding specialists at every stage of onboarding until you go live with your first campaign on WebEngage.

Superior Customer Success

Leverage our experienced customer success team to brainstorm highly effective marketing solutions relevant to your business needs.

Dedicated Support & Service

Have a query or need more information about our product or services? Our support team is available 24*7 to help you resolve your queries instantly.

Build your E-commerce business with us

After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth.

Aswin Ravi
AVP, Customer Services & Implementation

Learn More

The E-commerce Master Pack

A 5-in-1 collection to help you scale up your E-commerce user engagement and retention!

Download Master Pack
reachabilty-map

300+

Enterprise Customers

400 Million

Users Tracked Monthly

75 Billion

Events Tracked Monthly

15 Billion

Messages Sent Monthly

1+ Million

Cross-Channel Campaigns

300 Million

Users Engaged Monthly

Take the next step. Build more meaningful relationships with your buyers & sellers