- Home -
- Solutions -
- E-commerce -
- Online Marketplaces -
- Marketplaces – Seller Experience
Engage shoppers,
Empower sellers
A seamless, easy-to-integrate platform, WebEngage powers great engagement with effortless execution.
Mohamed Tantawy
Ex - Head of Digital Marketing, Souq.com
Grow your Online Marketplace business with us
Streamline Seller Onboarding for shorter time-to-market
Actively guide your sellers through their onboarding process and enable them to realize the value propositions of your platform. On average, our clients reduce their seller onboarding time by 550%.
Reduce high-touch sales follow-ups for seller onboarding and listing
Sales teams often resort to in-person & high-touch verification processes for seller onboarding, which is inefficient, time-consuming & limited in scale. Use automation to power verifications, speed-up onboarding and scale your listings.
Drive fulfilment rates with instant alerts
Relay information about items viewed, clicked, purchased, and payment initiation to your sellers, in real-time. This will help them adjust their inventory as per demand, ensuring they are always well-stocked.
Keep existing sellers happy and find new ones
Create drip campaigns for reaching out to seller prospects and constantly engage your existing sellers to drive a positive view of your business partnership. Track the effectiveness of your messaging and monitor campaign reports to power your seller outreach.
Measure NPS and relay feedback to sellers
Solicit regular feedback to your sellers to help them improve their north star metric of customer ratings. This will not only help gauge the customer’s overall satisfaction with a company’s product/service but their loyalty to the brand as well.
Supercharge seller retention rate with custom loyalty programs
Segment your sellers (based on their activity & ratings) and run loyalty programs for them. Nudge them towards providing good product service and reward them for meeting their targets to increase their retention by over 40%.
Make the most of the features available on the WebEngage marketing automation platform
Multi-channel Engagement
Product Analytics
Campaign Analytics
Journey Designer
Campaign Localization
Customer Retention
See how we partner with our customers to build the future of user engagement and retention
Learn how UAE’s fastest growing E-commerce store uses Journeys to recover 14.77% of its abandoned carts
Learn how Zivame, an online lingerie retailer, uses personalization to increase conversion by 20%
Learn how Goto, an emerging online shopping store, scales online communication for 10x conversions
8 Mins Read
5 Mins Read
12 Mins Read
E-commerce marketers across the world love WebEngage!
"Extremely user friendly. Could greatly help catapult business numbers if you're a power user."
"Great team to work with, I haven't seen such good implementation and post-implementation support ever!"
"Our worn out hunt for THE email automation tool we wanted, ended with WebEngage."
Why E-commerce businesses choose WebEngage
Quick and Easy Integration
Seamless Onboarding
Superior Customer Success
Dedicated Support & Services
Build your E-commerce business with us
After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth.
Ankur Gattani
Chief Growth Officer