6979

Engage shoppers,
Empower sellers

Grow your Online Marketplace business with us

  • Seller registration
  • Evaluation & approval
  • Assessment & contract
  • Seller onboarded

Streamline Seller Onboarding for shorter time-to-market

Actively guide your sellers through their onboarding process and enable them to realize the value propositions of your platform. On average, our clients reduce their seller onboarding time by 550%.

  • Seller verification
  • Seller onboarding
  • Product listings

Reduce high-touch sales follow-ups for seller onboarding and listing

Sales teams often resort to in-person & high-touch verification processes for seller onboarding, which is inefficient, time-consuming & limited in scale. Use automation to power verifications, speed-up onboarding and scale your listings.

Drive fulfilment rates with instant alerts

Relay information about items viewed, clicked, purchased, and payment initiation to your sellers, in real-time. This will help them adjust their inventory as per demand, ensuring they are always well-stocked.

Keep existing sellers happy and find new ones

Create drip campaigns for reaching out to seller prospects and constantly engage your existing sellers to drive a positive view of your business partnership. Track the effectiveness of your messaging and monitor campaign reports to power your seller outreach.

Measure NPS and relay feedback to sellers

Solicit regular feedback to your sellers to help them improve their north star metric of customer ratings. This will not only help gauge the customer’s overall satisfaction with a company’s product/service but their loyalty to the brand as well.

Supercharge seller retention rate with custom loyalty programs

Segment your sellers (based on their activity & ratings) and run loyalty programs for them. Nudge them towards providing good product service and reward them for meeting their targets to increase their retention by over 40%.

Make the most of the features available on the WebEngage marketing automation platform

Multi-channel Engagement

Understand engagement trends across different categories, times of day and channels like push, email, WhatsApp, Facebook, web, SMS and more!

Product Analytics

Analyze user behaviour and get product usage insights in the form of events, segments, funnels, cohorts, uninstalls and real-time stats.

Campaign Analytics

Test and automatically track your campaign's performance for deliveries, failures, opens, impressions, clicks, revenue and so on in real-time.

Journey Designer

Use a highly intuitive drag & drop interface to map user workflows to lifecycle campaigns.

Campaign Localization

Adapt your message’s content and delivery as per your user’s timezone, language, currency & preferences.

Customer Retention

Track the complete customer journey and encourage customers to return to your app via timely and personalized communication

See how we partner with our customers to build the future of user engagement and retention

SUCCESS STORY

Learn how UAE’s fastest growing E-commerce store uses Journeys to recover 14.77% of its abandoned carts

SUCCESS STORY

Learn how Zivame, an online lingerie retailer, uses personalization to increase conversion by 20%

SUCCESS STORY

Learn how Goto, an emerging online shopping store, scales online communication for 10x conversions

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Riveting growth stories from our EngageCast channel

Some bold & some outright crazy narratives, from the practitioners themselves!

Listen Here

E-commerce marketers across the world love WebEngage!

"Extremely user friendly. Could greatly help catapult business numbers if you're a power user."

"Great team to work with, I haven't seen such good implementation and post-implementation support ever!"

"Our worn out hunt for THE email automation tool we wanted, ended with WebEngage."

Why E-commerce businesses choose WebEngage

Quick and Easy Integration

Refer to our highly effective integration playbook to complete your integration and set up WebEngage within no time.

Seamless Onboarding

Work with our team of onboarding specialists at every stage of onboarding until you go live with your first campaign on WebEngage.

Superior Customer Success

Leverage our experienced customer success team to brainstorm highly effective marketing solutions relevant to your business needs.

Dedicated Support & Service

Have a query or need more information about our product or services? Our support team is available 24*7 to help you resolve your queries instantly.

Build your E-commerce business with us

After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth.

Aswin Ravi
AVP, Customer Services & Implementation

Learn More

The E-commerce Master Pack

A 5-in-1 collection to help you scale up your E-commerce user engagement and retention!

Download Master Pack
reachabilty-map

300+

Enterprise Customers

400 Million

Users Tracked Monthly

75 Billion

Events Tracked Monthly

15 Billion

Messages Sent Monthly

1+ Million

Cross-Channel Campaigns

300 Million

Users Engaged Monthly

Take the next step. Build more meaningful relationships with your buyers & sellers