Translate that loyal user
base into more revenue
for your Retail business
User-friendly dashboards with excellent targeting/re-targeting capabilities & round the clock customer support.
Shahin Riaz
Lead eCommerce Product Owner, eXtra
Grow your Omnichannel Retail business with us
Focus on user retention to accomplish loyalty-led growth
Design multi-channel retention campaigns to have your brand loyalists power up loyalty-led growth for your business. A retention focused strategy could not only help you save precious dollars from your acquisition efforts but could also help you turn your users into brand loyalists at 4x the usual rate.
Use sentiment and behavior to develop long-term relationships
Long-term loyalty requires a deep understanding of what makes your customers tick. By connecting sentiment with transactional data, marketing, operations, and store teams can develop lasting relationships ultimately lengthening the lifetime value of your customers.
Run referral programs to power-up user acquisition and optimize ad spends
Craft various acquisition-led and retention-led referral programs to organically grow your user base and derive more revenues from your existing users. Use tailor-made notifications and curated recommendations to plug your brand deeper in your customer conversations.
Deliver on customer reviews to make them your brand advocates
Your customers’ interactions with your platform can help you gauge their perception towards your brand. Use customer review and NPS, along with these insights to resolve your unfulfilled promises and turn your happy customers into your brand advocates.
Use in-store and online personalization to fight churn
Use engagement campaigns to fight churn, be it in the form of drop-offs from your online user journeys or customers returning empty-handed from your physical stores. Storefront sales promos, coupon codes, past purchases, personalization, etc., can be brought together to bring back customers on the verge of churning, giving a leg up to both your offline and online sales.
Make the most of the features available on the WebEngage marketing automation platform
Multi-channel Engagement
Product Analytics
Campaign Analytics
Journey Designer
Campaign Localization
Customer Retention
See how we partner with our customers to build the future of user engagement and retention
Learn how UAE’s fastest growing E-commerce store uses Journeys to recover 14.77% of its abandoned carts
Learn how Zivame, an online lingerie retailer, uses personalization to increase conversion by 20%
Learn how Goto, an emerging online shopping store, scales online communication for 10x conversions
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E-commerce marketers across the world love WebEngage!
"Extremely user friendly. Could greatly help catapult business numbers if you're a power user."
"Great team to work with, I haven't seen such good implementation and post-implementation support ever!"
"Our worn out hunt for THE email automation tool we wanted, ended with WebEngage."
Why E-commerce businesses choose WebEngage
Quick and Easy Integration
Seamless Onboarding
Superior Customer Success
Dedicated Support & Services
Build your E-commerce business with us
After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth.
Ankur Gattani
Chief Growth Officer
The E-commerce Master Pack
A 5-in-1 collection to help you scale up your E-commerce user engagement and retention!
