Trust is the cornerstone of every successful business relationship. Customers and partners alike demand not just functionality but also robust security, compliance, and transparency. At WebEngage, we’ve always taken our responsibility to protect your data seriously. To reinforce this commitment, we’re excited to announce the launch of the WebEngage Trust Centre: your one-stop destination for all things related to our security practices, certifications, and compliance measures.
Why We Built the Trust Centre
In a world of rising data breaches and cyber threats, ensuring the safety of your data isn’t just a feature—it’s a necessity. While we have consistently implemented industry-leading security measures, we felt the need to surpass the standard. Transparency builds trust, and we want to provide our clients and prospects with a comprehensive, easy-to-navigate resource that highlights precisely how we keep your data secure.
The WebEngage Trust Centre will:
- Enhance Transparency: We will detail our security and compliance measures so you can feel confident about partnering with us.
- Demonstrate Accountability: Provide the information you need to make informed decisions about your martech stack.
- Reinforce Trust: Ensure your data is safe and backed by industry-recognized certifications and rigorous security protocols.
Building Security on a Strong Foundation: WebEngage CDP
The WebEngage Customer Data Platform (CDP) is at the heart of our security infrastructure. It ensures customer data’s secure, seamless, and compliant management. The WebEngage CDP’s robust architecture provides a solid foundation for collecting, storing, and processing data by global standards.
Key Certifications That Reinforce Our Commitment:
- ISO/IEC 27001: Managing information security with the highest standards.
- ISO/IEC 27701: Extending privacy management to align with global data protection regulations.
- SOC 2 Type II: Ensuring strong controls over security, availability, processing integrity, confidentiality, and privacy.
- GDPR and CCPA Compliance: Aligning with global and regional data privacy regulations.
- HIPAA Compliance: Safeguarding healthcare data securely.
- RBI SAR Compliance: Meeting the Reserve Bank of India’s stringent security audit requirements for financial data.
- VAPT Certification: Conduct regular Vulnerability Assessment and Penetration Testing to identify and mitigate security risks.
What You’ll Find on the WebEngage Trust Centre
Our Trust Centre is a comprehensive resource that addresses security-related questions and concerns. Here’s a quick overview of what it offers:
- Certifications and Audits: Detailed information about our globally recognized certifications, routine audits, and compliance with regulations.
- Policies and Practices: Insights into our data encryption methods, access control mechanisms, and incident response strategies.
- Resource Library: Access whitepapers, guides, and other documentation about our security infrastructure and best practices.
- Updates and Announcements: Stay informed about new certifications, policy updates, and upcoming security features.
Your Data, Our Priority
At WebEngage, we understand that our platform is the backbone of your customer engagement strategy. Whether you entrust us with critical data to run targeted campaigns, personalize user journeys, or analyze performance, we don’t take that lightly. The Trust Centre is a testament to our dedication, offering visibility into how we secure your data at every step.
Explore the Trust Centre
Discover how WebEngage prioritizes data security and compliance. Visit the Trust Centre today at https://webengage.com/security/.
Together, let’s engage with confidence.
Harshita Lal
