3 Mins Read

3 Views

From Timely Triggers to Tailored Metrics: What’s New at WebEngage

Home - Blog - From Timely Triggers to Tailored Metrics: What’s New at WebEngage

Did you know that 35% of marketers prioritize conversion rates as a key success metric? Combine that with the power of precise timing, and you’ve got a recipe for higher ROI!

That’s exactly what we’re delivering this month with exciting enhancements:

  1. Power up your relays with faster triggers and more control
  2. Track smarter with flexible conversion metrics tailored to your goals

Curious to learn more? Let’s dive in!

1. Power Up Your Relays: Stay Timely, Stay Relevant!

a. Hourly Interval for Batch Relays

No more waiting around! You can trigger actions every hour with the new hourly interval for batch relays.

  • Notify users instantly about time-sensitive updates, like event schedule changes
  • Launch high-impact, short-lived offers at just the right time

metric

b. Enhanced Re-entry for Catalog-Based Relays

Gain full control over re-entry timing!

  • Set custom re-entry durations to prevent repetitive triggers for unchanged events
  • Need flexibility? Set re-entry to 0 for instant qualification

This gives you the perfect balance between engagement and relevance, ensuring a seamless user experience.
metric
Learn more 👉

Choose Your Conversion Metrics

Get insights that matter by selecting the conversion metric best suited to your goals:

  • Send-Through Conversions: Users who converted after receiving the campaign.
  • View-Through Conversions: Users who converted after viewing the campaign.
  • Click-Through Conversions: Users who converted after clicking the campaign’s CTA.

metric
Once configured, your chosen metric will appear across Campaign Overview, Channel Overview, and Engagement Overview, while others remain available for download in detailed reports.
metric
To set it up, go to Data Platform > Data Management > Conversion Card Setting and choose your preferred metric!

Learn more 👉

That’s all folks! If you have any queries or feedback, feel free to contact your Account Manager or reach out to us at product@webengage.com.

Author

Product Marketing Manager, 

WebEngage

Harshita is a product marketer with a knack for storytelling, sharp communication, and positioning products for success. With 4+ years of experience, she excels at bridging the gap between brands and their audiences. Outside work, she’s all about discovering new cafés, travel destinations, and binge-worthy shows.

Related Articles

Scroll to Top

“I like many things about WebEngage, but what stands out is their agility and being customer centric.”

Nitin Sethi,

SVP, CDO – Consumer Businesses

800+ Global brands trust WebEngage

brands-strip-demo

What to expect from the demo call?

Talk to the Partner Team

Supercharge Your Startup's Growth

Supercharge Your Startup's Growth

Book a free consultation

Supercharge Your Startup's Growth

The Program helped us scale our business faster and bring down acquisition costs with time.

ankit-agarwal-testimonial

Ankit Agarwal

Founder, PHOOL

Become a Partner

Grab your copy