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- Grocery – Customer Engagement
Mobilize inventory
to increase efficiency
WebEngage Journey Designer is extremely easy to use & lets us control our communications end-to-end.
Syed Sayem Mustafa
Ex - Head of Digital, Goto.com
Grow your Grocery Buying & Delivery business with us
Turn First-timers into subscribers
Identify the behavior, messaging or feature that ticks your users into being a regular on your platform. Use these trends in your referral campaigns & loyalty programs to influence repeat purchases & segment brand loyalists.
Cater to your hyper-local audience
Your customer’s needs change depending on their location. Create elaborate user profiles and keep track of trends to promote the right products, making sure you have the inventory in surplus.
Boost basket building to reclaim lost revenue
Let shoppers pick up right where they left off with last-mile engagement campaigns. Convince hesitant shoppers and nurture cart abandoners with timely messages delivered at precise moments of decision.
Leverage funnel analytics to fix drop-offs
Open rooms for optimizing your users’ journey by keeping an eye on how they move and interact with your platform. Use funnels to reduce friction, direct your users towards your goals & influence faster conversions.
Increase average order value (AOV) with upsell and cross-sell recommendations
Use WebEngage’s recommendation engine to identify users with upselling & cross-selling opportunities. Recommend products based on their past purchase, brand engagement history, the local trends and much more.
Share delivery status alerts for enhanced transparency
Product status alerts act as a great tool for strengthening customer confidence in your brand. These alerts can increase transparency as well as the frequency of your platform visits, giving you more upsell/cross-sell opportunities.
Map engagement campaigns to revenue generated
Put your marketing efforts in the right direction by identifying the most effective channels to target your users. WebEngage will help you connect their first and last touch-points and track your revenue generation down to the final unit.
Make the most of the features available on the WebEngage marketing automation platform
Multi-channel Engagement
Product Analytics
Campaign Analytics
Journey Designer
Campaign Localization
Customer Retention
See how we partner with our customers to build the future of user engagement and retention
Learn how UAE’s fastest growing E-commerce store uses Journeys to recover 14.77% of its abandoned carts
Learn how Zivame, an online lingerie retailer, uses personalization to increase conversion by 20%
Learn how Goto, an emerging online shopping store, scales online communication for 10x conversions
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E-commerce marketers across the world love WebEngage!
"Extremely user friendly. Could greatly help catapult business numbers if you're a power user."
"Great team to work with, I haven't seen such good implementation and post-implementation support ever!"
"Our worn out hunt for THE email automation tool we wanted, ended with WebEngage."
Why E-commerce businesses choose WebEngage
Quick and Easy Integration
Seamless Onboarding
Superior Customer Success
Dedicated Support & Services
Build your E-commerce business with us
After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth.
Ankur Gattani
Chief Growth Officer