5895

Easy cataloging to
boost product discovery
& conversions

Grow your Grocery Buying & Delivery business with us

Send new arrival alerts to customers and rotate your inventory faster

As new stock comes in, send tailor-made notifications to interested users. Get more people to talk about your products, share your fresh collections & ultimately buy more from you.

Ease out expiry management with on-time clearance sales

Send clearance alerts to users to manage the supply of perishable goods and make space for your new arrivals. Clear stock by over 50% by reaching out to the users on their preferred channels.

Re-engage dormant customers with restocking alerts

Automatically notify your customers when a product comes back in stock or a new product matches a customer wishlist. Without any manual interruption, the system will automatically match new products to all the stored wishlists, check for the user’s preferred communication channel in case of a match, and intimate the user with the restocking alert.

Stay ahead of back orders and notify sellers of low-stock

Take the guesswork out of figuring your dwindling stocks by automating the identification process. Send automated low inventory alerts to your sellers and shield yourself from under-serving your customers.

Share real-time stock reports for inventory optimization

Run reports on items clicked, browsed and purchased on a daily/weekly basis. Send new updates to suppliers about in-demand products to ensure surplus inventory for your customers.

Make the most of the features available on the WebEngage marketing automation platform

Multi-channel Engagement

Understand engagement trends across different categories, times of day and channels like Mobile Push, Email, WhatsApp, Facebook, SMS and more!

Product Analytics

Analyze user behaviour and get product usage insights in the form of events, segments, funnels, cohorts, uninstalls and real-time stats.

Campaign Analytics

Test and automatically track your campaign's performance for deliveries, failures, opens, impressions, clicks, revenue and so on in real-time.

Journey Designer

Use a highly intuitive drag & drop interface to map user workflows to lifecycle campaigns.

Campaign Localization

Adapt your message’s content and delivery as per your user’s timezone, language, currency & preferences.

Customer Retention

Track the complete customer journey and encourage customers to return to your app via timely and personalized communication

See how we partner with our customers to build the future of user engagement and retention

Impact Story 7 Min Read

Learn how UAE’s fastest growing E-commerce store uses Journeys to recover 14.77% of its abandoned carts

Impact Story 7 Min Read

Learn how Zivame, an online lingerie retailer, uses personalization to increase conversion by 20%

Impact Story 6 Min Read

Learn how Goto, an emerging online shopping store, scales online communication for 10x conversions

E-commerce Marketing Automation Guide 2020 For Exponential Growth
Blog 8 Min Read

E-commerce Marketing Automation Guide 2020 For Exponential Growth

For every business, time is money. Moreover, especially with an E-commerce business where consumers ...

E-commerce Marketing Automation Trends To Look Out For
Blog 12 Min Read

E-commerce Marketing Automation Trends To Look Out For

In today’s day and age, it’s easy to set up a business thanks to the ever-growing eCommerce growth. ...

3 Reasons Why Customers Abandon Shopping Carts Online
Blog 6 Min Read

3 Reasons Why Customers Abandon Shopping Carts Online

Confessions of a Customer: “Why I usually abandon my cart” Last Friday, while having dinner with my ...

Riveting growth stories from our EngageCast channel

Some bold & some outright crazy narratives, from the practitioners themselves!

Listen Here

E-commerce marketers across the world love WebEngage!

"Extremely user friendly. Could greatly help catapult business numbers if you're a power user."

"Great team to work with, I haven't seen such good implementation and post-implementation support ever!"

"Our worn out hunt for THE email automation tool we wanted, ended with WebEngage."

Why E-commerce businesses choose WebEngage

Quick and Easy Integration

Refer to our highly effective integration playbook to complete your integration and set up WebEngage within no time.

Seamless Onboarding

Work with our team of onboarding specialists at every stage of onboarding until you go live with your first campaign on WebEngage.

Superior Customer Success

Leverage our experienced customer success team to brainstorm highly effective marketing solutions relevant to your business needs.

Dedicated Support & Service

Have a query or need more information about our product or services? Our support team is available 24*7 to help you resolve your queries instantly.

Build your E-commerce business with us

After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth.

Aswin Ravi
AVP, Customer Services & Implementation

Learn More

The E-commerce Master Pack

A 5-in-1 collection to help you scale up your E-commerce user engagement and retention!

Download Master Pack
reachabilty-map

300+

Enterprise Customers

400 Million

Users Tracked Monthly

75 Billion

Events Tracked Monthly

15 Billion

Messages Sent Monthly

1+ Million

Cross-Channel Campaigns

300 Million

Users Engaged Monthly

Take the next step. Build more meaningful relationships with your buyers & sellers