Mobilize inventory
to increase efficiency

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WebEngage Journey Designer is extremely easy to use & lets us control our communications end-to-end.

Syed Sayem Mustafa
Ex - Head of Digital, Goto.com

Grow your Grocery Buying & Delivery business with us

Turn First-timers into subscribers

Identify the behavior, messaging or feature that ticks your users into being a regular on your platform. Use these trends in your referral campaigns & loyalty programs to influence repeat purchases & segment brand loyalists.

Cater to your hyper-local audience

Your customer’s needs change depending on their location. Create elaborate user profiles and keep track of trends to promote the right products, making sure you have the inventory in surplus.

Boost basket building to reclaim lost revenue

Let shoppers pick up right where they left off with last-mile engagement campaigns. Convince hesitant shoppers and nurture cart abandoners with timely messages delivered at precise moments of decision.

Leverage funnel analytics to fix drop-offs

Open rooms for optimizing your users’ journey by keeping an eye on how they move and interact with your platform. Use funnels to reduce friction, direct your users towards your goals & influence faster conversions.

Increase average order value (AOV) with upsell and cross-sell recommendations

Use WebEngage’s recommendation engine to identify users with upselling & cross-selling opportunities. Recommend products based on their past purchase, brand engagement history, the local trends and much more.

Share delivery status alerts for enhanced transparency

Product status alerts act as a great tool for strengthening customer confidence in your brand. These alerts can increase transparency as well as the frequency of your platform visits, giving you more upsell/cross-sell opportunities.

Map engagement campaigns to revenue generated

Put your marketing efforts in the right direction by identifying the most effective channels to target your users. WebEngage will help you connect their first and last touch-points and track your revenue generation down to the final unit.

Make the most of the features available on the WebEngage marketing automation platform

Multi-channel Engagement

Understand engagement trends across different categories, times of day and channels like Mobile Push, Email, WhatsApp, Facebook, SMS and more!

Product Analytics

Analyze user behaviour and get product usage insights in the form of events, segments, funnels, cohorts, uninstalls and real-time stats.

Campaign Analytics

Test and automatically track your campaign's performance for deliveries, failures, opens, impressions, clicks, revenue and so on in real-time.

Journey Designer

Use a highly intuitive drag & drop interface to map user workflows to lifecycle campaigns.

Campaign Localization

Adapt your message’s content and delivery as per your user’s timezone, language, currency & preferences.

Customer Retention

Track the complete customer journey and encourage customers to return to your app via timely and personalized communication

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See how we partner with our customers to build the future of user engagement and retention

Impact Story 7 Min Read

Learn how UAE’s fastest growing E-commerce store uses Journeys to recover 14.77% of its abandoned carts

Impact Story 7 Min Read

Learn how Zivame, an online lingerie retailer, uses personalization to increase conversion by 20%

Impact Story 6 Min Read

Learn how Goto, an emerging online shopping store, scales online communication for 10x conversions

Blog 8 Min Read

E-commerce Marketing Automation Guide 2020 For Exponential Growth

For every business, time is money. Moreover, especially with an E-commerce business where consumers ...

Blog 12 Min Read

E-commerce Marketing Automation Trends To Look Out For

In today’s day and age, it’s easy to set up a business thanks to the ever-growing eCommerce growth. ...

Blog 6 Min Read

3 Reasons Why Customers Abandon Shopping Carts Online

Confessions of a Customer: “Why I usually abandon my cart” Last Friday, while having dinner with my ...

Explore more resources

E-commerce marketers across the world love WebEngage!

"Extremely user friendly. Could greatly help catapult business numbers if you're a power user."

"Great team to work with, I haven't seen such good implementation and post-implementation support ever!"

"Our worn out hunt for THE email automation tool we wanted, ended with WebEngage."

Why E-commerce businesses choose WebEngage

Quick and Easy Integration

Refer to our highly effective integration playbook to complete your integration and set up WebEngage within no time.

Seamless Onboarding

Work with our team of onboarding specialists at every stage of onboarding until you go live with your first campaign on WebEngage.

Superior Customer Success

Leverage our experienced customer success team to brainstorm highly effective marketing solutions relevant to your business needs.

Dedicated Support & Service

Have a query or need more information about our product or services? Our support team is available 24*7 to help you resolve your queries instantly.

Build your E-commerce business with us

After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth.

Aswin Ravi
AVP, Customer Services & Implementation

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The E-commerce Master Pack

A 5-in-1 collection to help you scale up your E-commerce user engagement and retention!

Download Master Pack

300+

Enterprise Customers

400 Million

Users Tracked Monthly

75 Billion

Events Tracked Monthly

15 Billion

Messages Sent Monthly

1+ Million

Cross-Channel Campaigns

300 Million

Users Engaged Monthly

Take the next step. Build more meaningful relationships with your buyers & sellers

Request a Demo

Let’s schedule your personalized demo