5895

Stay on top of your supply,
inventory & delivery with
a single platform

Grow your Grocery Buying & Delivery business with us

Scale up seller reach-outs and onboard sellers faster

Run multi-channel campaigns to reach out to more sellers and assist them for a smoother registration process. Automate their onboarding through the use of journeys and experience a vast decrease in your average seller onboarding times.

  • Order placed
  • Order packed
  • Order shipped

Automate order confirmation to fulfillment centers

Simplify the process of conveying orders to partners and sellers. Streamline communication for the entire process of ordering in, from confirming, preparation, dispatch to delivery, making it simpler than ever before to manage your business.

Get insights into territory-wide sales performance

Help your sellers stay on top of their inventory by understanding the territory-wise demand patterns. A single system to relay all your consumer data (including feedback), and reporting, in a 3-way manner, to you, your fulfilment centres and your sellers.

Identify your star sellers and run loyalty programs for them

Show your sellers the long-term benefits of sticking to your platform through loyalty-based reward campaigns. Help them reap preferential benefits by enabling them to provide a top-notch experience to your end users.

Make the most of the features available on the WebEngage marketing automation platform

Multi-channel Engagement

Understand engagement trends across different categories, times of day and channels like Mobile Push, Email, WhatsApp, Facebook, SMS and more!

Product Analytics

Analyze user behaviour and get product usage insights in the form of events, segments, funnels, cohorts, uninstalls and real-time stats.

Campaign Analytics

Test and automatically track your campaign's performance for deliveries, failures, opens, impressions, clicks, revenue and so on in real-time.

Journey Designer

Use a highly intuitive drag & drop interface to map user workflows to lifecycle campaigns.

Campaign Localization

Adapt your message’s content and delivery as per your user’s timezone, language, currency & preferences.

Customer Retention

Track the complete customer journey and encourage customers to return to your app via timely and personalized communication

See how we partner with our customers to build the future of user engagement and retention

SUCCESS STORY

Learn how UAE’s fastest growing E-commerce store uses Journeys to recover 14.77% of its abandoned carts

SUCCESS STORY

Learn how Zivame, an online lingerie retailer, uses personalization to increase conversion by 20%

SUCCESS STORY

Learn how Goto, an emerging online shopping store, scales online communication for 10x conversions

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Riveting growth stories from our EngageCast channel

Some bold & some outright crazy narratives, from the practitioners themselves!

Listen Here

E-commerce marketers across the world love WebEngage!

"Extremely user friendly. Could greatly help catapult business numbers if you're a power user."

"Great team to work with, I haven't seen such good implementation and post-implementation support ever!"

"Our worn out hunt for THE email automation tool we wanted, ended with WebEngage."

Why E-commerce businesses choose WebEngage

Quick and Easy Integration

Refer to our highly effective integration playbook to complete your integration and set up WebEngage within no time.

Seamless Onboarding

Work with our team of onboarding specialists at every stage of onboarding until you go live with your first campaign on WebEngage.

Superior Customer Success

Leverage our experienced customer success team to brainstorm highly effective marketing solutions relevant to your business needs.

Dedicated Support & Service

Have a query or need more information about our product or services? Our support team is available 24*7 to help you resolve your queries instantly.

Build your E-commerce business with us

After several brainstorming sessions with our customers, we come up with ideas that align with their goals and support their future business growth.

Aswin Ravi
AVP, Customer Services & Implementation

Learn More

The E-commerce Master Pack

A 5-in-1 collection to help you scale up your E-commerce user engagement and retention!

Download Master Pack
reachabilty-map

300+

Enterprise Customers

400 Million

Users Tracked Monthly

75 Billion

Events Tracked Monthly

15 Billion

Messages Sent Monthly

1+ Million

Cross-Channel Campaigns

300 Million

Users Engaged Monthly

Take the next step. Build more meaningful relationships with your buyers & sellers