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Monthly Product Updates: March 2019

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We have made a bunch of additions to WebEngage in February and March. Here’s a consolidated list below:


Our new Uninstalls feature helps you get rich insights on users who have uninstalled your app. Details in our blog post here.

Drag & Drop Editor for Creating Emails

You can now use a simple drag & drop functionality to handcraft beautiful emails from scratch. Details in our blog post here.

View List of Campaigns & Campaign Results by Time Period

List of Campaigns and Campaign > Overview, Analyze now have a calendar / time period selector (on the top right) so that you can view campaign results for only that time period. On the List of Campaigns page, the time period has been set by default to Last 7 days (you can change this to Last 30 daysLast 90 days etc.). In case a campaign did not record any open, click etc. in the last 7 days, the metric for that campaign will show 0 in the list page. Please note that all your campaigns continue to be visible on the list page as was the case before.

Other Changes

  • SDK Changes: There were multiple updates to our iOS SDK in February. More details here.
  • Reorder Steps When Creating Funnels: When creating funnels, you can now drag and drop individual steps up or down to change the sequence of steps eg. Drag and drop to make Step 2 as Step 1 and Step 1 as Step 2.
  • Funnel Completion Time: Previously, the default setting for funnel completion time was 7 days. We have now changed the default to 1 day based on customer feedback. In any case, you can always edit this field to make changes to it.
  • Prompt if No Unsubscribe Link in Email: In case you have forgotten to include an unsubscribe link in your promotional email, we now show a prompt asking you to include an unsubscribe link. You can see this when you click the Save & Continue button on the Message tab.



VP Products, 


Arpit is the VP of Products at WebEngage. He has a keen interest in product management of SaaS products and scaling SaaS companies through thousands of customers and millions of dollars in revenues. He often blogs about his experiences with building and scaling SaaS product on his Medium publication. Prior to WebEngage, Arpit worked in product & growth at BrowserStack and was the first product hire there. Arpit is an alum of the Indian School of Business (ISB) and the National University of Singapore (NUS).

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