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Episode 60

Sid’s Farm’s >80% Retention?

In this thought-provoking episode of The State of Retention Marketing, our host and Director of Product Marketing, Priyam Jha sits down with Tamal Chatterjee, Chief Growth Officer at Sids Farm, a premium D2C dairy brand that’s quietly redefining loyalty and trust in one of India's most commoditized categories - milk. Tamal stresses upon the importance of product purity, operational transparency, and trust-driven brand building approach in this industry, over traditional notions of retention.

  • 70 mins

Episode 59

Collecting Debt Worth $300Mn

In this episode of the State of Retention Marketing podcast, Mohammad Al-Khalili, Co-founder of ClearGrid speaks with Ankur Gattani, the Chief Growth Officer of WebEngage, where he dives deep into how ClearGrid is reimagining the traditional debt collection landscape through technology and empathy. ClearGrid's approach is rooted in AI and automation, aiming to replace confrontational tactics with empathetic, efficient, and omnichannel strategies. ClearGrid isn’t just solving a problem, they’re giving debt collection a complete reputation makeover.

  • 57 mins

Episode 58

Aha’s Inflexion Point. 1.5m+ Installs

In this episode of the State of Retention Marketing podcast, Santhosh Kumar Reddy, Head of Business Strategy and Customer Retention at Arha Media, has an elaborate conversation with Harshit Manocha, Director of Content, Events and Community, WebEngage, where he discusses the evolution and success of the Aha OTT platform. Santhosh shares insights on Aha’s subscription-first model, strong international user base, innovative pricing tiers, and global expansion.

  • 53 mins

About us

Grab your headphones and fasten your seatbelts because you’re about to take a thrilling ride down the rabbit hole of user engagement and retention with The State of Retention Marketing podcast.

We all know Google and Facebook are the heavyweights in customer acquisition, but here’s the catch – not everyone’s caught up on the retention game. That’s where Ankur Gattani, the CGO of WebEngage and your host, steps in. And he’s on a mission to demystify and bridge the gap for you.

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Don’t know where to begin? Start here with the popular episodes!

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The State of Retention Marketing podcast starts now.

Episode 60

Tamal Chatterjee

Chief Growth Officer at Sid's Farm

Listen Now >

Episode 59

Mohammad Al-Khalili

Co-Founder and Chief Growth Officer at ClearGrid

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Episode 58

Santhosh Kumar Reddy

Head of Retention and Business Strategy at Arha Media

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Episode 57

Abhijeet Kaji

Co-founder of Knya

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Episode 56

Madan Kamath

Director & Head of Marketing, BeepKart

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Episode 55

Siddhant Bhalinge

Founder and CEO of Ugaoo

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Episode 54

Antara Kundu

GM - Group Marketing & Growth at Quest Retail Private Limited

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Episode 53

Kartik Bhatt

Chief Digital Officer at Modern Electronics

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Episode 52

Bharat Bhatia

VP - Marketing, Junglee Games

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